Privacy Policy

1. Introduction

The Benton Woods Homeowners Association ("we," "our," or "us") is committed to protecting the privacy of our community members. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website (bentonwoods.org) and community services.

Most importantly: We will NEVER sell, rent, lease, or otherwise provide your personal information to third parties for commercial purposes. Period.

2. Information We Collect

Information You Provide

• Directory Information: Name, address, phone number, and email address (only if you choose to share)
• HOA Dues Payment Information: Property address and payment confirmation (we do NOT store payment card details)
• Community Services: Optional listings for businesses, pet care, or babysitting services

Information Collected Automatically

• None: We do not use tracking cookies, analytics, or any third-party tracking services
• Server Logs: Basic access logs for security purposes only (IP addresses are not linked to personal information)

3. How We Use Your Information

We use your information ONLY for the following purposes:

• Maintaining the neighborhood directory for community members
• Processing HOA dues payments
• Communicating important HOA business and community updates
• Emergency notifications affecting the neighborhood
• Facilitating neighbor-to-neighbor connections through the directory

4. We Will NEVER

• Sell your personal information to anyone
• Share your information with marketers or advertisers
• Use your information for any commercial purpose
• Allow third parties to access your data for their benefit
• Track your browsing behavior across the web
• Create profiles for advertising purposes

5. Who Can Access Your Information

• Directory Access: Only authenticated Benton Woods residents can view the community directory
• Board Members: HOA board members have access only as necessary for HOA operations
• Service Providers: We do NOT share data with any third-party service providers
• Legal Requirements: We will only disclose information if required by law (subpoena, court order)

6. Data Security

We implement appropriate security measures to protect your personal information:

• Password-protected access to the community directory
• Secure storage of all personal information
• Regular security reviews and updates
• No storage of payment card information

7. Your Rights

You have the right to:

• Access your personal information in our directory
• Request corrections to your information
• Opt-out of non-essential communications
• Request removal from the directory (subject to HOA bylaws)
• Know exactly how your information is being used

8. Children's Privacy

Our website is not intended for children under 13. We do not knowingly collect personal information from children under 13. The directory may include household information that parents/guardians choose to share.

9. Changes to This Policy

Any changes to this privacy policy will be:

• Posted on this page with an updated revision date
• Announced via community email
• Discussed at HOA meetings if significant

Our commitment to never sell your data will NEVER change.

10. Contact Us

11. California Privacy Rights

While we're based in North Carolina, we extend California privacy rights to all users:

• Right to know what personal information we collect
• Right to delete personal information
• Right to opt-out of sale of personal information (We NEVER sell data anyway)
• Right to non-discrimination for exercising privacy rights